This document explains the basic rules that apply when using the OMNICONN website and how the website processes information provided by users through messages, IELTS practice, BaZi charting, artificial intelligence interactions, and other features. Please read the relevant sections before using the website.
1 Scope of Application
This Policy applies to the website and public features provided by Shenzhen OMNICONN Intelligent Agent Collaboration Technology Co., Ltd. through https://www.omniconn.com. Where a third-party website or service independently processes information, its own privacy rules apply.
2 Information We Process
We process information only to the extent needed to provide features, maintain security, and improve services. The specific types depend on the features that you use.
- Information that you provide voluntarily, including message content, nicknames, contact details, and content that you enter through other interactive features.
- IELTS practice information, including answers, practice results, scores, and learning progress.
- BaZi charting information, including the date, time, place, sex, and related questions that you provide voluntarily.
- Inputs to artificial intelligence features, including questions, prompts, necessary context, and system-generated responses.
- Technical and usage information, including IP address, browser and device type, access time, page activity, error records, and security logs.
- Cookie or local storage information used to save language and interface state and to maintain necessary features.
3 Purposes of Processing
- To provide charting, practice, analysis, messaging, or other services that you actively choose.
- To generate results, save necessary progress, answer questions, and handle service requests.
- To maintain website security and identify faults, misuse, attacks, and abnormal access.
- To compile statistics and improve website features, performance, and user experience.
- To comply with applicable legal requirements and handle complaints, disputes, or lawful requests from competent authorities.
4 Legal Basis and Minimum Necessity
We process personal information on the basis of your consent, processing necessary to provide a service that you actively request, a legal obligation, or another basis permitted by applicable law. We limit processing to the minimum extent needed to achieve a clear purpose. You may choose not to provide information that is not necessary, but the corresponding feature may then be unable to operate fully.
5 Third-Party Services and Artificial Intelligence Processing
Some features may call third-party artificial intelligence models, cloud infrastructure, content distribution, or security services. To fulfil your request, we may transmit necessary input content and technical information to the relevant service providers and require them to process it for the agreed purposes and in accordance with security requirements.
If personal information needs to be provided to an independent third party or outside the People's Republic of China, before transmission we will provide notice as required by law concerning the recipient, purpose of processing, types of information, and method of exercising rights. Where required by law, we will obtain separate consent or complete other statutory procedures.
6 Retention Period
We retain personal information only for the shortest period needed to achieve the purpose of processing. After a feature has been completed, if there is no need or legal obligation to continue retaining the information, we will delete it or anonymize it. The retention periods for security logs, transaction records, or dispute materials are determined by applicable law and actual processing needs.
7 Information Security
We adopt access control, transmission protection, logging, backup, and fault-handling measures appropriate to the scale of the website and the risks associated with the data. No internet service can guarantee absolute security. If a security incident may affect your rights and interests, we will take remedial measures and fulfil notification or reporting obligations in accordance with law.
8 Your Rights
To the extent provided by applicable law, you may request access to, copies of, correction of, supplementation of, or deletion of your personal information. You may also withdraw consent, restrict or refuse particular processing, and request an explanation of this Policy.
You may submit a request through the website's message entry. To protect information security, we may verify your identity before processing the request. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before the withdrawal.
9 Minors
The website is not primarily intended for minors. Users under fourteen years of age should use features that require personal information only with the consent and guidance of a parent or other guardian. If we discover that we have processed the personal information of a minor under fourteen without guardian consent, we will handle it in accordance with law.
10 Cookies and Local Storage
The website may use necessary Cookies or browser local storage to save language, interface state, session, and security information. You may clear or restrict such data through your browser, but some features may then be unable to operate normally.
11 Updates to This Policy
We may update this Policy because of changes to website features, information processing methods, or legal requirements. An updated version will be published on the website with its date. Material changes involving the purposes of processing, types of information, methods of sharing, or user rights will be separately communicated by a reasonable method.
12 Contact Us
The personal information processor is Shenzhen OMNICONN Intelligent Agent Collaboration Technology Co., Ltd. To exercise personal information rights, make a complaint, or raise a question, please contact us through the message entry at https://www.omniconn.com. After verification, we will handle the matter in accordance with law. These Website Terms and this Privacy Policy take effect on October 28, 2026.